PRETASI PENCAPAIAN PIAGAM PELANGGAN 2018
BAHAGIAN KHIDMAT PENGURUSAN
PEJABAT DAERAH / TANAH KUALA LANGAT
AKTIVITI / URUSAN |
SASARAN |
JAN |
FEB |
MAC |
APR |
MEI |
JUN |
JUL |
OGOS |
SEPT |
OKT |
NOV | DIS |
Mengeluarkan Resit Untuk Terimaan Wang Awam |
5 Minit |
100% |
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
Menyediakan Laporan Perubahan (Kew 8) |
3 Hari Bekerja |
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
Menguruskan Permohonan Bekalan Pejabat |
5 Hari Bekerja |
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
Menguruskan Pelbagai Tuntutan |
10 Hari Bekerja |
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
Menguruskan Bayaran Khidmat |
10 Hari Bekerja |
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
Memproses Pelarasan / Kenaikan |
10 Hari Bekerja |
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
Menguruskan Permohonan Lesen |
2 Kali Setahun |
100% |
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
Menjamin dan Memastikan Pembekalan |
7 Hari Bekerja |
100% |
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
Bayaran Projek- Projek Kecil |
7 Hari Bekerja |
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
Penyediaan Baucer Bayaran Pelbagai |
7 Hari Bekerja |
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
Menguruskan Laporan Perubahan |
8 Hari Bekerja |
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
Mengemaskini Data dalam Sistem HRMIS |
Dikemaskinikan |
100% |
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
Mengemaskini Buku Perkhidmatan Semua |
25 Hari Bekerja |
100% |
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
Mengemaskini Rekod Cuti Tahunan Semua |
25 Hari Bekerja |
100% |
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
Menguruskan Pinjaman Perumahan, |
50 Hari Bekerja |
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
Menguruskan Urusan Persaraan |
|
100% |
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
Menguruskan Kakitangan Kontrak |
3 Bulan |
100% |
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
Menguruskan Tuntutan Elaun |
10 Hari Bekerja |
100% |
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
Permohonan Peperiksaan Menerusi Internet |
Serta Merta |
100% |
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
Pengesahan, Perlanjutan Jawatan, |
50 Hari Bekerja |
100% |
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
Permohonan Kursus dan Latihan |
Serta Merta |
100% |
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
Portal Rasmi Pejabat Daerah/Tanah Kuala Langat |
Memastikan setiap borang |
100% Jumlah: 37 |
100% Jumlah: 84 |
100% Jumlah: 51 |
100% Jumlah: 58 |
100% Jumlah: 37 |
100% Jumlah: |
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100% Jumlah: |
Perkhidmatan Meja Bantuan (Help Desk) ICT |
Memastikan setiap kerosakan |
100% Jumlah: 26 |
100% Jumlah: 10 |
100% Jumlah: 12 |
100% Jumlah: 15 |
100% Jumlah: 15 |
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Kemaskini pada 2019-05-16 09:55:21 daripada Administrator